Olly Grimwood
Customer Development Graduate, York

I joined the Nestlé Academy Customer Development Scheme a year ago. What attracted me? Well, I wanted to work within the world’s largest nutrition, health and wellness business with talented and driven people on some of the world’s favourite brands – simple as that.

I look after the Food & Dairy category’s performance online, working with the Customer Business Team, Activation team and retailers to ensure our brands perform well in strong categories for each retailer. The role allows me to be both customer-facing and work cross-functionally across the business, so I get great exposure to – and influence over – many different aspects.

It’s hands-on and I get to see consumers enjoying the products. And I like seeing the impact of our work on the wider FMCG market, on specific retailers and even on the contents of my friends’ cupboards! I’d love to continue to gain more experience in different sales channels or categories as there are lessons to be taken from both to help forge a successful career!

Do you know what really creates loyalty and gives Nestlé employees a sense of purpose? It’s delighting customers. Not what we do, but why we do it. So if you’re a collaborative person who’s ambitious, not afraid to ask when you’re unsure and wants to make a difference to customers, I’d highly recommend it.

What can you expect?

The Nestlé Customer Development Scheme runs across three of our businesses. During the scheme you could be based in any of these to develop your skills and career.

Join the UK and Ireland Sales team and you’ll undertake a six-month placement as a Field Sales Territory Manager, another in Ecommerce and a year-long placement in Customer Business Management. In the Purina business you’ll start out as a National Account Executive and progress toward managing your own customer portfolio as a Key Account Manager. And in our Nestlé Professional business you’ll undertake two, one-year placements within our Sales community.

Join us and you’ll:

  • Build relationships with Nestlé retail customers, developing the planning process to ensure we sell more products in their stores
  • Learn the full, end-to-end promotional set-up, both internally and externally, ensuring the commercial plan is properly executed and that customers are delighted
  • Work closely with the Business Manager in preparing market data to support new product launches
  • Manage, track and forecast customer trade budgets and work with the Business Manager to understand and rectify any deviations
  • Drive growth across our Confectionery and Food & Beverage categories
Who are we looking for?

Energetic, passionate and truly entrepreneurial, you’ll be excited to develop a commercial, customer-facing career in a world leading business. Superb with people, you’ll be a natural at building long-lasting relationships. You’ll also need brilliant numerical and analytical skills – not to mention being the flexible, agile kind of person who can pick yourself up, brush yourself off and try again.

There’s never been a better opportunity to develop a Customer Development career. To apply we are looking for you to hold a degree, but it can be in any discipline. We are more interested in your behaviours and how you will fit in with our business.

Applications will be opening in October 2019.